At Evergreen Natural Care, we are committed to safeguarding your personal information and respecting your privacy when you visit our official website or engage with our social media platforms. This Privacy Policy outlines how we collect, use, and protect customer information, ensuring your trust and satisfaction with our products and services.

1. Personal Information

During purchases or attempted purchases on our official website, we collect your contact details (full name, contact address, contact number, and email address) as “Billing Information.” Optionally, we may also collect your Business/Company name if applicable. This information is used for order confirmation, processing payments, providing invoices or receipts, and arranging deliveries. With your preferences, we may engage with you regarding product advertisements, testimonials, or other communications. Personal information may be collected via phone, in-person, email, or account registration, and we seek your consent for Image/Video usage for promotions.

2. Sharing your personal information

We do not share your personal information with any third-party contacts, except for using Google Analytics to understand website usage or improve our services. We may share your information to comply with applicable laws, regulations, or lawful information requests.

3. Cookies 

Our website uses cookies to analyze web traffic and remember your preferences, including links to social networks. This enables us to better understand your needs and access the information you choose to share. You can accept or decline cookies by modifying your browser settings.

4. Your Rights

You have the right to access, update, or delete your personal information held by us. Contact us via email, and we will promptly address your requests.

5. Data Usage and Retention

We retain your information to understand your needs, provide effective services, maintain records, and improve our offerings. We may send promotional emails about offers, new products, or notifications you might find interesting unless you opt-out.

6. Changes 

This privacy policy may be updated to reflect changes in our organization, operations, or legal, and regulatory circumstances.

7. Contact Us

For more information about our privacy practices or to reach us with questions or complaints, contact us via email at info@evergreennaturalcare.com.au, and we will be in touch promptly.